Join our training programme to build your skills in the practice of
Service Design
We're
offering the opportunity to join a short programme that provides a
practical, interactive introduction to the principles, tools and methods of
Service Design. It will give you an overview of what service design is and how
it can be applied in a real context to help create better services for both
users and service providers.
Want to sign up to an Introductory Session? Click
here
This
introductory session will provide a brief overview of Service Design, why it's
useful, and how it can improve services and systems. It will also delve
into why we design services and the impacts of using a design methodology.
You
will have the choice of two dates for this Introductory Session, either the 26
October or 3 November.
This
introductory session is followed by a further three sessions which makes up a
training programme around the principles, tools and methods of Service Design.
The
dates for the next sessions are:
- Wednesday 17th November, 2-5pm Setting Up
& Explore
- Wednesday 1st December, 2-5pm: Idea Generation
- Wednesday 15th December, 2-5pm: Prototyping
& Delivering Services
Who this programme is for
Anyone
who designs, delivers or has used services across voluntary, community and
public sectors and wants to learn how the practice of Service Design can
improve services locally. This is specifically aimed at anyone working in the
six communities that are working with Lloyds Bank Foundation on system change -
Great Yarmouth, Redcar and Cleveland, Bolsover, Telford and Wrekin, Merthyr
Tydfil and Halton.
About the Training Facilitator - Dr Laura Warwick
Laura
is a Senior Lecturer in Service Design and Social Innovation at Northumbria
University. She works with local and national organisations to support them to
use Service Design to improve their services and systems. Some of these
organisations include Mind, The National Lottery Community Fund, and GirlGuiding
UK. And she is currently supporting Lloyds Bank Foundation with our People and
Communities work in six communities across England and Wales.
Find
out more and sign up here