Another opportunity from Lloyds Bank Foundation for Merthyr Tydfil groups

 Join our training programme to build your skills in the practice of Service Design 

 We're offering the opportunity to join a short programme that provides a practical, interactive introduction to the principles, tools and methods of Service Design. It will give you an overview of what service design is and how it can be applied in a real context to help create better services for both users and service providers.

 Want to sign up to an Introductory Session? Click here

 This introductory session will provide a brief overview of Service Design, why it's useful, and how it can improve services and systems. It will also delve into why we design services and the impacts of using a design methodology.

 You will have the choice of two dates for this Introductory Session, either the 26 October or 3 November.

This introductory session is followed by a further three sessions which makes up a training programme around the principles, tools and methods of Service Design.

The dates for the next sessions are:

• Wednesday 17th November, 2-5pm Setting Up & Explore
• Wednesday 1st December, 2-5pm: Idea Generation
• Wednesday 15th December, 2-5pm: Prototyping & Delivering Services

Who this programme is for

Anyone who designs, delivers or has used services across voluntary, community and public sectors and wants to learn how the practice of Service Design can improve services locally. This is specifically aimed at anyone working in the six communities that are working with Lloyds Bank Foundation on system change - Great Yarmouth, Redcar and Cleveland, Bolsover, Telford and Wrekin, Merthyr Tydfil and Halton.

 About the Training Facilitator - Dr Laura Warwick 

Laura is a Senior Lecturer in Service Design and Social Innovation at Northumbria University. She works with local and national organisations to support them to use Service Design to improve their services and systems. Some of these organisations include Mind, The National Lottery Community Fund, and GirlGuiding UK. And she is currently supporting Lloyds Bank Foundation with our People and Communities work in six communities across England and Wales.

 Find out more and sign up here