As you may already know, we are working with WCVA and Participation Cymru to create an asset map of the Welsh co-production community, to find out who and what's out there and to create opportunities for greater collaboration and networking. We know that you have a mass of knowledge and experience - about co-production theory and practice, about barriers, challenges, and, hopefully, some solutions. You might be able to offer training, resources or mentoring, or be interested in collaboration with others. Whatever your interest and involvement in co-production we would like to hear from you. Our ultimate aim is to ensure that co-production principles are at the heart of public service commissioning, design, delivery and evaluation in Wales. This will mean that citizens are valued for their expertise and experience, contributing to the health and well-being of our communities through equal and reciprocal partnerships with public service providers. Please help us to turn our collective co-pro aspirations in to reality by completing the survey asap and encouraging colleagues to do likewise.
Commissioning Masterclasses The first two days of the South Wales Commissioning Masterclasses were absolutely knockout. Rigorous evidence, in-depth experience, really useful theory and a great range of practical methods, tools and techniques. Attendees came from Welsh Government, WCVA, Big Lottery, local authorities and third sector organisations and somehow Julia Slay (nef) managed to make it relevant for all of us. Inspirational stuff... 'I just want to say thank you for the past two days, it was refreshing to spend time out focusing on co-production and spending time with like-minded people.I feel re-energised.' ~ Lisa Morgan, Dimensions Cymru 'A really interesting and enjoyable two days.' ~ Claire Taylor, SEWIC Commissioning Officer 'Thank you for organising the Masterclasses -it was an incredibly valuable two days. I also felt that the structure of the course was spot on: really well paced and varied. Looking forward to the next day in November!' ~ Gareth Coles, WCVA Related article: Is procurement incompatible with co-production? By Gareth Coles, WCVA, following the Masterclasses. The North Wales Masterclasses kick off in October - if you're involved in commissioning, procurement or tendering, do sign up. (See Events section below.)
Co-producing the NHS The Welsh Government is probably not widely known for its radicalism and no doubt there are more than a few dusty corners where senior folk lean against the wainscoting and pontificate paternally at underlings. Or indeed where underlings practise pontificating at under-underlings and so on unto the fourth generation. But what's increasingly evident is that there are also growing numbers of beret-wearing revolutionaries in WG who understand co-production in the real 'shared power, shared responsibility' sense, and who are busy supporting its development. Perfectly timed to prove the point, here's a recent email we received from Chris Riley - Strategy Division Senior Manager in WG's Health & Social Services Department.
Seven reasons why the NHS needs co-production… 1. If people in Wales are not customers in the NHS, what are they? 'Partners' sounds good. 2. It will help people take more responsibility and control over their own health. 3. If we want to improve outcomes in the NHS, we need to focus on outcomes, and that means what matters to patients. 4. The NHS can only change in the way it needs to if it takes along those who use it. 5. Working with patients and the public will help them understand more about health. 6. People who take an interest in their own health and care have better outcomes. 7. It will save money – one estimate is £4bn!!
In other words, it will improve: - clarity about what is the role of government and of individuals - personal motivation and responsibility - the shift from process to outcomes - sensitive, sensible, acceptable service change and development - health literacy - outcomes - use of resources… Not bad for a start!
Co-production Implementation Group and Flagship Projects Co-production Flagship Projects are go! Agreement was reached at a particularly enthusiastic and dynamic meeting of the Co-production Implementation Group this week and Constance Adams (WCVA), Maria Gallagher (PHW) and Ruth Dineen (Co-production Wales) offered to be the exquisitely synchronised Flagships planning and delivery team. We aim to launch this glorious initiative in the autumn... An overview is on our website - full technicolour details will be available shortly. Thanks to our chair Ruth 'Assets' Hussey for shifting us seamlessly from talk to action.
The Cardiff Debate This will take place over the next 3 years and will involve local people and communities in conversations that will shape the future of public services in Cardiff. Drop-in workshops are being run across Cardiff during August. Follow the link in the title for details.
15th August 2014 Prepare for Change – The Schumacher Institute Colston Avenue, Bristol, 13:00 – 16:30 Over the last two years Prepare For Change (P4C) events have explored complex global issues such as food security, climate change, new technologies and automation and employment and the possible impacts on the Bristol city region (from businesses to communities). As it's the downtime of summer, P4C is taking the opportunity to revisit what we mean when we talk about complex global issues, how they interact and how they can combine to make the unexpected emerge. Find out more about the afternoon workshop and book here via eventbrite.
2nd-5th September 2014 The Unusual Suspects Festival: unlikely connections for social change London SIX, Collaborate and the Calouste Gulbenkian Foundation have designed a festival that will bring together the 'unusual suspects' – individuals and organisations from youth clubs to royal societies who are making real social change happen by working together in new and different ways. Blending international expertise and innovation with local thinking and practice from across the UK, this festival will feature a collection of interlinked events that will draw out the ways in which collaboration and social innovation can work in sync – and ask how this can help address some of the most difficult issues we face in society today. More than 25 different events will take place all over London, and more than 50 organisations are collaborating with the festival. Places are limited so check out the programme of events and register asap for the ones that catch your interest.
27th September 2014 Gov Camp Cymru The Parade Hall, Cardiff Gov Camp Cymru is the first unconference for people working in or with public services in Wales (or who are simply interested in Government and wish to contribute), and will bring together around 100 delegates to discuss, create and innovate around public service development and delivery in Wales. An unconference is a gathering of people around a theme or subject where the agenda is set by the participants at the beginning of the event. You will discuss, create and innovate – looking at how technology, new thinking and public services can improve society. Tickets are on a first come, first served basis and will be released in 3 batches. All details on eventbrite. Who should attend? . Government or public service employee - People currently working in these sectors, whether you are representing your employer or attending as an individual . Elected Politician - Politicians at any level . Private sector or freelancers - People who are currently freelancing, or working in the private sector. . Everyone else - If you don't think you fall into any of the other categories then you are still welcome. All are welcome at GovCampCymru so please do come along and join in. Follow @govcampcymru on Twitter for all the latest information. Please note: Tickets for the Friday 26th September and Saturday 27th September GovCampCymru Fringe events will be made available separately. See govcampcymru.org for more information. Sponsored by: UnLtd, Good Practice Exchange, UK Gov Camp, Good Practice Wales, Newport City Homes.
Co-production Wales and the New Economics Foundation are delighted to present the fabulous, the unmissable, the transformative… Commissioning for Co-production Masterclasses – North Wales 8 - 9 October 2014 & 5 February 2015 Glyndwr University, Wrexham Commissioning for Outcomes and Co-production is an approach that involves working collaboratively with local people and providers to maximize the value from public money across the social, environmental and economic bottom-line; co-producing support to meet people's needs, help them achieve their aspirations and promote high well-being for all. New Economics Foundation (NEF) has been working with Lambeth, Cornwall and Islington councils over the past 30 months to implement an approach to commissioning for outcomes and co-production. The programme includes: . Introducing outcomes based commissioning; . Introducing co-production: theory, practice and methods; . Tendering for outcomes including examples of procurement documentation, using the outcomes framework, and co-producing the tender process; . Monitoring and evaluating outcomes. Full details and booking form are on the Eventbrite page, or contact us for more information: mailto:firstname.lastname@example.org https://www.eventbrite.co.uk/e/three-day-masterclass-commissioning-for-social-value-outcomes-and-co-production-registration-11557461679
We're including some information about an Appreciative Inquiry workshop being run in Cardiff by Roger Rowett this autumn. Roger is an exceptional trainer but, more to the point, Appreciative Inquiry is a superb way in to co-production since it begins (and ends) with an asset-based approach, builds on strengths and helps teams / partnerships / networks to flourish. Highly recommended!
18th-20th November 2014 APPRECIATIVE INQUIRY (AI) TRAINING IN CARDIFF Appreciative Inquiry is a proven model that is based on identifying and building on what works, rather than focusing on fixing problems. Problems are resolved, but this is done in a solution focused way. It has been used by local authorities, the NHS and large private sector companies. AI can be used in a range of ways: . Organisational development and improvement . Service review and reorganisation . Self-evaluation . Community engagement and development . Person Centred Planning and other individual development programmes . Coaching and supervision . Co-production events The course will be delivered by Roger Rowett. Roger has worked in social care and education for over 30 years and has also worked for the two inspectorates in Wales (CSIW and Estyn). He has been using AI extensively in his work for the past 6+ years, both facilitating the process and training others. Clients (for AI training) have included a number of Local Authorities in Wales and England, Public Health Wales, NLIAH, FE staff, National Museums of Wales and PSMW. Course programme: . The theory of AI and how to apply it in the workplace; . The 5D cycle and how to use it in practice; . How to use AI to engage with your workforce, customers and other key stakeholders; . How to bring about change and improvement that everyone has ownership of; . How to agree strategies that are sustainable; . How AI can be used to implement coproduction. The cost of the course is £450 plus £50 for ILM certification. This covers 3 days training, a resource & learning folder, ILM certification and involvement in post-course learning & development (online and self-managed). For further details and a full programme contact Roger Rowett at email@example.com or visit www.taith.co.uk.
Help make a real difference to patient care - apply to join the RCP (Royal College of Physicians) patient and carer network - volunteer opportunity (expenses paid).
. Are you or have you been a patient or carer? . Are you interested in volunteering? . Would you like to help contribute to improving standards for patients, carers and the public? If you answered yes to all the above questions then we would like to hear from you. The Royal College of Physicians (RCP) in Wales is recruiting new volunteers to join our patient and carer network (PCN).
The RCP works to improve standards of patient care and we are committed to putting patients' voice at the core of everything we do. Our PCN is made up of patients, carers and members of the public from a range of backgrounds across the UK. As a member you will have the opportunity to make sure that the views and experiences of patients and carers are fully integrated in the work of the RCP.
If you are enthusiastic about improving patient care and you enjoy working with others, then we want to hear from you. No prior experience is necessary, and we welcome applications from people of all ages and backgrounds who can share their views as a patient or carer.
Some of the work you could be involved in includes: . Providing a patient's or carer's perspective to RCP committees working on topics ranging from patient safety to stroke medicine. . Providing patient insight on how new medical guidelines can reflect patients' needs and experiences more effectively. . Attending regular workshops and meetings at the RCP's national headquarters in London, and occasionally in Cardiff.
For more information, a detailed role description, or to apply, please contact the PCN team at firstname.lastname@example.org.
>>> Please distribute this opportunity to any relevant contacts. If you have any questions, contact Lowri Jackson, Senior Policy Adviser, External Affairs, Royal College of Physicians (Wales), lowri.Jackson@rcplondon.ac.uk, 029 2050 4540.
Co-producing healthy communities: the first steps (a report from Ely, Cardiff) This report summarises the findings of a health design event run by Action Caerau Ely and Spice to engage community members in Ely, Cardiff, in the design of a healthy community. People shared their thoughts, feelings and ideas about things that they feel affect their health, barriers to accessing health related services and activities and ideas for improvements or innovations around the delivery of health services. Many of these are things which the community felt they can lead or play an active role in delivering. Since this event community members have become involved in a number of health initiatives including with working with the NHS to design a new NHS direct phone line service for Wales.
Commissioning Home Care for Older people - guide SCIE has produced a guide which suggests what commissioners can do to improve how they assess, plan, contract and monitor home care services for older people with complex needs. Related link:SCTV film - the film highlights the challenges of commissioning home care for older people and shows examples of providing good-quality, person- centred home care for older people with complex needs. (11'16)
CHANGE co-production film "This video takes a look at the work that CHANGE, JRF and Leeds Community Healthcare Trust's Membership and Involvement team is doing around workshops with people with disabilities and what they think of the NHS services being provided to them. After recognising a lack of involvement in patient surveys, people were asked come together to look at what worked and what didn't in the service - what problems have they faced? How can these problems be overcome? The video features interviews with volunteers who provided their insights, as well as NHS and CHANGE staff." (Via the Scottish Co-production Network.)
Save money by doing the right thing Article by Simon Pickthall on the Bevan Foundation blog. "Creating a system that helps citizens articulate what a good life looks like to them, and co-producing methods to help them achieve their good life, removes the power imbalance between citizen and state. In addition, it saves money. Rationing through menu-driven standardisation drives up costs, and prevents committed individuals working in these systems supporting citizens to achieve innovative, and cheaper, solutions. This can only be done by intervening in these systems directly – we must start by understanding why the system prevents us helping citizens achieve what matters to them. From this, we can redesign the system along different principles."
Scottish Campaign on Welfare Reform: A Manifesto for Change "Our social security system is badly in need of reform. It is time for a system which prevents poverty, treats people with dignity and respect and supports everyone to flourish." (The Scottish Campaign on Welfare Reform was set up in 2006 and is a coalition of key third sector organisations, faith groups, trade unions and individuals from across Scotland, working together to campaign for a fairer social security system.)
Towards Effective Prevention: practical steps for the next government The Early Action Task Force, led by Community Links, has launched its new report in which it sets out ways in which a future government could free itself from the stranglehold of short-term planning and save taxpayers' money as a result: practical steps a next Government could take to embed a more preventative approach to public policy.
The health impacts of welfare reform in Wales The Welsh NHS Confederation has recently published a briefing highlighting the impact welfare reform will have on people's health and wellbeing in Wales. It is predicted that there will be an increase in a wide variety of health-related conditions. "It is now the time for all sectors in Wales to work together in an integrated and holistic way to minimise the health and wellbeing implications for people in Wales affected by welfare reform. Through supporting each other we will ensure positive outcomes for people."
Contemplating co-production (in an academic research context) How co-design and co-production can improve research, and its application and uptake for sustainable development. "Both papers leave this reader feeling that, while there is much to recommend co-design and co-production, the people who have made it work have some hard-won experience which isn't all that easy to pass on. Perhaps you learn about co-production by doing it."
Sign language restaurant opens in Toronto CTV News in Toronto are reporting that a new restaurant has opened called Signs. Signs will be staffed mainly by deaf sign language users and as well as food, customers will also get an education in American Sign Language. The restaurant — billed as the first of its kind in Canada — also hopes to help an underemployed segment of the population. "I think this is one of the largest breakthroughs we've seen in our community in a long time. We probably have 35 staff (members) working in one place…that's huge for our (Deaf) community." Link to the complete article here.
"Government can lead the effort, but all of us – business, trade unions, councils, civil society, communities, families and individuals – must work together to imagine and build the country we want and the kind of planet we want to live on. Civil society can help lift the ambitions of politicians and Governments. Each one of us has a part to play, and only by uniting will we realise those ambitions." ~ Caroline Flint, MP (on the Transition Network)
"After my first trip to the Dominican Republic, I pledged to myself that we would, one day, have a camp run and executed by Dominicans. Now, about seven years later, the camp director, program leaders and all but a handful of counselors are Dominican. Each year we bring in a few Peace Corps Volunteers and highly-skilled volunteers from the USA who add value to our program, but they are not the ones in charge. I think we're finally doing aid right, and I'm not there." ~ Pippa Biddle (The Problem With Little White Girls, Boys and Voluntourism)
"Fear, once again fear, is the driving force here. If you accept the results you've gotten before, if you hold on to them tightly, then you never have to face the fear of the void, of losing what you've got, of trading in your success for your failure. And if you want to do this to yourself, well, I guess this is your choice. But don't do it to others. Don't do it to your kids, or your students, or your co-workers. Don't do it to the people in underprivileged neighborhoods or entire countries. Better might be difficult, better might involve overcoming unfair barriers, but better is definitely possible. And the belief that it's possible is a gift. We owe everyone around us not just the strongest foundation we can afford to offer, but also the optimism that they can reach a little higher. To write off people because you don't think getting better is comfortable enough is sad indeed. Better is a dream worth dreaming." ~ Seth Godin (Is better possible?)
Biourbanism, rethinking the science of space "It's time to think about the effect of our environment on human beings, and [seize] our responsibility as designers. The [contemporary] city has been built as a machine, for production. We built a society that in fact is not social, a society of individuals without connection, and the spaces where they live don't allow them to make any real connections. If you [compare this with] the ancient towns, you will notice a difference. It's typical in a small Italian town for the elders who went to the modern towns to want to come back. Because they can, for example, sit down and start talking to other people. If they need somebody, they can ask for help. Of course, we can't go back to the past, we can't build again what has been built by another society, another economy. But we can learn something. We want to build a contemporary architecture, a contemporary urbanism that uses contemporary materials, but that pays attention to these aspects as very relevant. (…) Recycling space, bringing it back to the quality of "place," is not an expensive operation. [It's] not about concrete, trucks, and big money. Beauty is a matter of relationships." Related link – RSA paper: Developing Socially Productive Places
Men's Sheds: a nascent global movement Created in Australia in the mid-1990s, Men's Sheds are gathering places for men to work on projects, socialize, support each other, do community service and more. "Most people working in the sheds don't see themselves as being involved in community development from their immediate perspective. Sheds are sort of an incognito community education and development space where people who are disempowered or disenfranchised come along with ideas, and by putting them into action, they get a sense of action, a sense of agency back, a place for their own voice." Related item: the Squirrel's Nest, a men's shed in Bridgend. Unit 38, Tondu Enterprise Centre, Bryn Road, Tondu, Bridgend, CF32 9BS. Tel 07784 288 772. The shed operates every Friday.
NeturalWalk Links People, Nature and Innovation in Southern Italy "The NeturalWalk is as simple as its name suggests. A walk through the little-known territory of Basilicata to re-generate links between the people and nature, while discovering innovative opportunities "per la strada" (on the street). It was born under the banner of 'Exploring Basilicata', another project of Casa Netural, to discover social innovation opportunities and success stories of the southern Italian region. The experience of the walk is different from any "hiking" experience, as it's a collective walk of inspiration and exploration of a territory, in which the main characters are the small villages and the people who inhabit them; their stories, their passions, their dreams, and their loneliness. The ingredients of NeturalWalk were basic: 23 walkers, 100 kilometers, six days and an open horizon. But the emotions and relationships it evoked were more complex and energizing than we could have ever imagined."
[R]evolution Road ~ Veena Vasista, Centre for Welfare Reform "Veena Vasista has worked at the heart of the public policy machine, but she came to understand that there was a deep disconnection between the explicit and (often) worthy goals of policy-makers and the culture and systems within which these policies are made. Her paper, beautifully written, asks us to think harder about the kind of people we want to be and - if we want revolution - what a good revolution might demand of us."
Matthew Edmonds on Why Scope's new campaign might not be the right approach. "We're not meeting each other. We're not getting the chance to learn about disabled identities from disabled people. We're relying on ad campaigns. Here's a radical solution to this awkward fact. Let's lobby for total access on the transport system, in museums, schools, housing and public spaces, so that disabled people start to become visible, disrupting the falsely homogenous face of public life. More than just ramps and easy-ready brochures, it's a question of advancing an attitude to difference that recognises it's excluded at every turn, that understands inclusive action as a small step on the long journey towards normalising diversity and creating social spaces that are open to all. It's not a sexy answer. It's not as immediate or as viral as offering simple solutions from on high. But it is the awkward truth."
"You'd almost think the British political establishment wants us to believe that only things that they care about (trade deals, spying, weapons manufacture, protecting financial services) are 'proper' and 'important' politics. You might get the impression that things that citizens care about (affordable housing, decent pensions, decent jobs, reasonable electricity bills) are self-indulgent whimsy, far removed from the appropriate concerns of a 'proper' system of national management." ~ Robin McAlpine, Director, Reid Foundation, on the purpose of the Common Weal campaign for Scotland. Related reading: . "Real politics is surely more visceral, bound up with the fundaments of the way people think about themselves, and their place in the world." ~ John Harris writes in the Guardian . Common Weal - practical idealism for Scotland
Your organisation could be part of our thriving garden and working allotment Barry Community Garden & Allotments have just introduced a group membership scheme where companies, charities and other organisation can have full access to the project with their own set of keys to attend as and when is convenient for them. The project is a thriving garden and working allotment in Gibbonsdown, Barry and is a great place to learn about horticulture, relax and socialise. Membership fees are £30 for 6 months or £50 for the whole year. This is an ideal location to hold group or club days or team building days.
New Approach, Historic Mission: Remaking a Factory Museum via Community Co-Production "The Derby Silk Mill folks have a different tack: they define the Silk Mill as being about making. In the fall of 2013, they launched Re:Make, an ambitious project to redevelop the museum, live, on the floor, with a mix of staff, guest artists, and community members. They see this as directly related to the founding principles of the Mill as a place of experimentation, design, creating, and making. They see it as the future of their museum. And perhaps most ambitiously, they see it as a community-based project."
California Passes Bill to Legalize Complementary Currencies "A community without dollars is not a community without wealth – this basic insight lies at the heart of the community resilience movement. With income and wealth inequality still on the rise in our "post-recession" economy, communities are finding creative ways to meet their needs and maintain social ties through community-created forms of exchange, or complementary currencies. And, as with most social innovations, existing legal and regulatory systems take some time to catch up. With the recent passage of the California Alternative Currencies Act, AB 129, California has taken a significant step toward fostering more just and resilient local economies."
How a New Dutch Library Smashed Attendance Records "Facing declining visitors and uncertainty about what to do about it, library administrators in the new town of Almere in the Netherlands did something extraordinary. They redesigned their libraries based on the changing needs and desires of library users and, in 2010, opened the Nieuwe Bibliotheek (New Library), a thriving community hub that looks more like a bookstore than a library. Guided by patron surveys, administrators tossed out traditional methods of library organization, turning to retail design and merchandising for inspiration. They now group books by areas of interest, combining fiction and nonfiction; they display books face-out to catch the eye of browsers; and they train staff members in marketing and customer service techniques. The library is also a Seats2meet (S2M) location where patrons are empowered to help one another in exchange for free, permanent, coworking space, and they utilize the S2M Serendipity Machine to connect library users in real-time. They also have a bustling cafe, an extensive events and music program, a gaming facility, a reading garden and more. The result? The New Library surpassed all expectation about usage with over 100,000 visitors in the first two months. It is now considered one of the most innovative libraries in the world."
Social Mirror for social prescriptions "People at risk of isolation and vulnerability will soon be able to receive 'social prescriptions' that help them use local resources to improve their mental wellbeing. The Social Mirror for social prescribing initiative, which has been approved for funding by the Nominet Trust, will see the RSA and Nathan Matias of the MIT Center for Civic Media develop a 'social app' that aims to help people participate in their communities. By responding to a series of questions, users will receive a guided analysis of their online and offline social connections, as well as advice about how they could use their connections to improve their mental wellbeing. By testing the app's effectiveness in different contexts – such as among GPs or other health practitioners – the RSA will evaluate the impact of social prescriptions on people's mental wellbeing, their sense of attachment to and participation in the local community, and their use of public services."
Active acceptance: "In the UK, it's illegal to discriminate against a breastfeeding mother, but this café has taken the idea of acceptance to a whole new level. They are waving the flag, raising a glass (of milk) and supporting breastfeeding with cute smileys and magical words like 'relax'." ~ follow this link for the full article and picture.
Just a little reminder that we offer workshops and are available to speak on co-production-related matters. It can range from 'introduction to co-production' to 'co-production how to' workshop sessions for your team, to speaking at events or taking part in discussion panels.
Also, please do email us about your upcoming events, news, case studies and examples, and anything that you would like to share with the co-production community at large. Also, tell us what you want to see in this newsletter. Let's use it as a medium to stay inspired, enthusiastic, and connected.